The Interactive Glossary: Defining the Net
FAQ
An acronym for Frequently Asked Questions, FAQs are online documents that list and answer the most common questions on a particular subject. There are thousands of FAQs on the Internet on subjects as diverse as gardening and virtual reality.
A wonderful tradition on the Internet, the FAQ was developed by people who got tired of answering the same questions over and over again. FAQs were made available to newcomers who were urged to read them before asking redundant questions in a Usenet newsgroup, on a BBS, or on a mailing list. As a tool to help you get up to speed before joining a conversation, FAQs provide you with a wealth of information about a particular subject. FAQs exist all over the Internet and are frequently found on retailers' websites.
FAQs often begin with an extensive index at the top, so you have to scroll down a bit to get to the heart of the information.