Harness E-mail
When we converse, we expect other people to observe certain rules of behavior. The same is true for e-mail. Here are some pointers to help you communicate more effectively.
How E-mail WorksIt can take a day to send a letter across the city and weeks to go around the world. To save time and money, you can't beat electronic mail. It's fast, easy and cheaper than the the postal service.
Anatomy of an E-mail Message
E-mail messages are similar to letters, with two main parts: The header contains the name and e-mail address of the recipient, the name and e-mail address of anyone who is being copied, and the subject of the message. The body contains the message itself.
Understanding E-mail AddressesE-mail addresses typically have two main parts: the user name and the domain name. Knowing the correct address is crucial if you want your message to arrive at its destination.
Finding E-mail AddressesHere's a challenge for you: how do you find someone's e-mail address? As you might suspect, there are a number of ways to go about this. Learn how best to track them down.
STEP BY STEP: Sending an E-mail MessageE-mail is by far the most popular service on the Internet. Sending messages is a snap. Just follow these simple steps.
Add a Signature to Your MessageMost people sign their letters in written correspondence. With electronic messages, you can add a signature too, although it can be anything from a clever quote to some additional information about you.
SmileysWhen you talk to someone face-to-face, your body language, the tone of your voice, your inflections and facial expressions impart great meaning to what you say. Personalize your written communication by using a smiley or emoticon.
Attaching FilesWith the advent of an Internet protocol called MIME, Multipurpose Internet Mail Extension, and other types of encoding schemes, you can send formatted documents, photos, sound and video files as attachments to your e-mail messages.
STEP BY STEP: Sending E-mail AttachmentsHere's how to e-mail documents, spreadsheets, photos or any other type of file.
Opening E-mail AttachmentsOnce you receive an attachment, how do you open it? The answer depends on the type of file and how your computer is configured.
STEP BY STEP: Cleaning Up An E-mail MessageSuppose you've received an e-mail that you want to forward, but you only want to send some of the text. Here's how to do it.
Web-Based E-mailOnce e-mail becomes an essential part of your life, you'll want to check it often. With a Web-based e-mail account, you can do it from any computer connected to the Net (and many mobile devices) from anywhere on earth.
Managing Your E-mailEach day billions of e-mail messages zap across the Internet. If it seems that most of them make their way to your Inbox, you're not alone. "Overwhelming" is how many people feel about this electronic communication.
Stop SpamWhat most annoys Internet users? The answer is a four letter word: spam. Unfortunately, spam is here to stay. That doesn't mean you have to be an innocent victim. Here's how to fight back.
Mailing ListsOnce you start using the Internet, you'll notice people talking about joining e-mail discussion lists. Subscribing to these lists deliver timely messages right to your Inbox.
How Private Is Your E-mail?Every day, tens of millions of people use electronic mail to conduct business and to communicate with friends and family. But if you think your e-mail is private, guess again.